Sales Policy
Effective Date: December 6, 2024
At RoyalPlugHub, we aim to provide the highest quality products and customer service. By purchasing from our website (royalplughub.com), you agree to abide by the terms outlined in this Sales Policy.
1. Product Availability
All products listed on our website are subject to availability. While we make every effort to maintain accurate stock levels, there may be instances where products are temporarily out of stock. If an item is unavailable after your purchase, we will notify you immediately and either offer an alternative product or issue a full refund.
2. Pricing and Payment
Pricing: All prices are listed in U.S. dollars (USD). Prices are subject to change without prior notice. The price at the time of your purchase will be honored.
Payment Methods: We accept payments via major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available on our website. Payments are processed securely and must be completed before any order can be shipped.
3. Order Processing
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- You will receive a confirmation email once your order has been successfully placed. If there are any issues with your order, you will be contacted by our customer service team.
4. Shipping and Delivery
- Shipping Rates: Shipping charges are calculated at checkout based on the delivery address and the size/weight of your order.
- Delivery Times: Delivery times vary depending on the shipping method selected at checkout and the destination address. Please refer to our shipping policy for detailed information on estimated delivery times.
5. Return and Exchange
Please refer to our Refund and Returns Policy for information on how to return or exchange an item.
6. Customer Support
If you have any questions about your order or need assistance, please contact us:
- Phone: (281) 471-2651
- Email: info@royalplughub.com
- Website: www.royalplughub.com