Privacy Policy

Effective Date: December 6, 2024

At RoyalPlugHub, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your data when you visit our website (royalplughub.com), use our services, or make a purchase. By accessing or using our website, you consent to the data practices described in this policy.

1. Information We Collect

We collect two primary types of information:

  • Personal Information: This includes any information that can personally identify you. Examples of personal information include your name, email address, phone number, billing and shipping addresses, payment details (credit/debit card information), and any other details you provide when placing an order, creating an account, or contacting our customer service team.

  • Non-Personal Information: This includes data that cannot personally identify you. This includes technical data like IP addresses, browser type, operating system, and user behavior on our website, such as pages viewed, search terms used, and interaction with ads.

2. How We Collect Your Information

We collect your information in the following ways:

  • Directly from you: When you create an account, place an order, subscribe to our newsletter, or contact us for customer service.

  • Automatically: Through cookies, web beacons, and similar tracking technologies used on our website. These tools allow us to collect data regarding your behavior and interactions with our website for analytics, advertising, and site improvement purposes.

  • From third parties: We may receive information from third-party sources such as payment processors, social media platforms, and marketing partners to enhance your shopping experience.

3. How We Use Your Information

The personal data we collect from you may be used for the following purposes:

  • To process your orders: We use your information to complete transactions, process payments, and deliver your products.
  • To improve our services: We use non-personal data to analyze website usage and improve user experience.
  • To send promotional materials: With your consent, we may use your email address to send you marketing communications, product updates, and special offers.
  • To provide customer support: We use your information to respond to inquiries, troubleshoot issues, and provide customer service.
  • To comply with legal obligations: We may use your data to comply with laws, regulations, or legal obligations, including fraud prevention.

4. How We Protect Your Information

We employ a variety of security measures to maintain the safety of your personal information:

  • Encryption: We use SSL (Secure Sockets Layer) technology to encrypt your payment and sensitive data during transmission.
  • Access control: Only authorized personnel have access to your personal information.
  • Third-party audits: We regularly conduct security audits to assess and enhance the security of our website.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering products. These third parties are bound by confidentiality agreements and are only permitted to use your data for specific purposes.

We may also disclose your information when required by law, or if we believe that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend the rights or property of RoyalPlugHub.
  • Prevent or investigate possible wrongdoing in connection with the website.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request that we correct any information that you believe is inaccurate or complete information that is incomplete.
  • Deletion: You have the right to request that we delete your personal data, under certain conditions.
  • Opt-out of marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.
  • Data portability: You have the right to request that we transfer your data to another organization, under certain conditions.

To exercise these rights, please contact us at the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files that are stored on your device. They help us analyze website traffic, remember your preferences, and provide personalized content. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but this may impact the functionality of the website.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact us using the following details:

Contact Information:
Email: info@royalplughub.com
Phone: (281) 471-2651
Address: 10832 Spruce Dr S, La Porte, Texas, 77571, United States
Website: www.royalplughub.com